Banking Services Advocate — Treasury & SMB Support

InnoSource; West Chester Township (OH); Sur place; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Hourly pay

Résumé du poste

InnoSource is seeking a Customer Service–oriented professional to join our Business Service Center as an Advocate in Ohio. You will assist business clients, Treasury Management customers, and internal banking partners with a range of banking products and services.

This role emphasizes superb service, system learning, and issue resolution in a fast-paced environment. The position offers 1–3 years of customer service experience, a Bachelor’s degree preference, and opportunities to grow within

Qualifications

• Customer service experience required (1–3 years).
• Strong communication and problem-solving skills.
• Proficiency with MS Word and Excel would help.

Responsabilités

• Respond to inquiries from business clients and partners about banking products and services.
• Handle calls, answer questions, resolve concerns, and educate clients on system capabilities.
• Research accounts, troubleshoot issues, and provide timely solutions.
• Take ownership of customer issues from start to finish and ensure follow-up.

Connaissances

Customer service

Communication

Problem solving

Formation

Bachelor’s degree

Description du poste

InnoSource is seeking a Customer Service–oriented professional to join our Business Service Center as an Advocate in Ohio. You will assist business clients, Treasury Management customers, and internal banking partners with a range of banking products and services.

This role emphasizes superb service, system learning, and issue resolution in a fast-paced environment. The position offers 1–3 years of customer service experience, a Bachelor’s degree preference, and opportunities to grow within