Banking Service Specialist & Referrals

WesBanco Bank Inc.; Canfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. in Canfield, OH is seeking a Customer Service Representative who serves as the first contact for customers, processing transactions accurately and per policy.

The CSR provides excellent service, handles routine cash transactions, balances the cash drawer, and protects confidential information while identifying referral opportunities.

Requirements include a High School Diploma or GED and at least 1 year of cash handling, sales, or customer service experience.

Qualifications

• High School Diploma or GED is required.
• 1 year of cash handling, sales or customer service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Provides excellent customer service as the first point of contact.
• Balances cash drawer and follows cash handling procedures.
• Identifies referral opportunities and promotes bank products.
• Maintains confidentiality of employee and customer information.

Skills

Customer service

Cash handling

Sales experience

Communication

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. in Canfield, OH is seeking a Customer Service Representative who serves as the first contact for customers, processing transactions accurately and per policy.

The CSR provides excellent service, handles routine cash transactions, balances the cash drawer, and protects confidential information while identifying referral opportunities.

Requirements include a High School Diploma or GED and at least 1 year of cash handling, sales, or customer service experience.