Banking Security Technician - Drive-Up & Electronics Expert

Convergint Technologies, LLC; Detroit (MI); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Matching

Paid Time Off

Vehicle reimbursement / company car

Tuition reimbursement

Parental leave

Job summary

Convergint is seeking a full-time Banking Service Technician to join our team. You will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, and safe deposit boxes.

You will work with a collaborative team, uphold safety standards, and deliver world-class service to customers. The role offers growth within our culture of integrity and exceptional customer care.

Qualifications

• Experience with drive-up, locking and electronic banking systems.
• Basic knowledge of DVRs and Network Video Recorders (NVRs) used with remote systems.
• Strong verbal and written communication skills.

Responsibilities

• Install, service and repair drive-up, locksmith and electronic banking equipment.
• Troubleshoot and repair remote drive-up systems and audiovisual equipment.
• Respond to service calls and provide preventive maintenance.
• Mentor less experienced staff and ensure safety policies are followed.
• Communicate with customers and colleagues to improve operations.

Skills

Troubleshooting

Preventive maintenance

Customer service

Verbal communication

Written communication

Job description

Convergint is seeking a full-time Banking Service Technician to join our team. You will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, and safe deposit boxes.

You will work with a collaborative team, uphold safety standards, and deliver world-class service to customers. The role offers growth within our culture of integrity and exceptional customer care.