Banking Sales & Service Specialist

First Bank

San Juan (PR)

On-site

USD 28,000 - 42,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

FirstBank is seeking a Sales & Service Representative in Puerto Rico to promote banking products and deliver personalized customer service. The role emphasizes cross-selling, relationship building, and adherence to banking policies while supporting branch operations and customer inquiries.

Qualified candidates typically have 1–2 years in customer service, banking knowledge, and are fully bilingual. Strong communication, presentation, and MS Office skills are essential for success in this on-site

Qualifications

1–2 years of experience in customer orientation and knowledge of banking products and services.
Minimum of 24 credits toward an associate or bachelor’s degree, or banking coursework.
Bachelor’s degree in business administration or related field preferred.

Responsibilities

Prospect potential customers within the market and bank through cross-sell activities or visits.
Promote, refer and sell bank products to customers, meeting business goals.
Establish and develop product/service relationships addressing customers' financial needs.
Identify new relations opportunities and participate in sales activities to achieve goals.
Support branch growth by following Sales Culture and administrative procedures.
Provide service and guidance to customers and handle inquiries.