Banking Sales & Service Associate

Citi; Redlands (CA); Sur place; USD 44 000 - 58 000; Temps partiel

Avantages offerts par ce poste

Medical, dental & vision coverage

401(k)

Résumé du poste

Citi in Redlands, CA is seeking an entry-level Universal Banker to assist in opening accounts and delivering service to customers. You will support sales activities and help resolve service issues, fostering customer loyalty and contributing to branch performance.

The role emphasizes adherence to bank policies, risk management, and collaborative work with the customer service team. Part-time position with benefits and growth potential.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsabilités

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Connaissances

Communication skills

Formation

High School diploma or equivalent

Description du poste

Citi in Redlands, CA is seeking an entry-level Universal Banker to assist in opening accounts and delivering service to customers. You will support sales activities and help resolve service issues, fostering customer loyalty and contributing to branch performance.

The role emphasizes adherence to bank policies, risk management, and collaborative work with the customer service team. Part-time position with benefits and growth potential.