Banking Sales & Service Associate

First Citizens Bank; Dickinson (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Dickinson, ND to support branch transactions and customer inquiries. You will educate customers about bank capabilities and refer sales opportunities to the right bank partner, helping to grow the branch’s client base and satisfaction.

The role emphasizes strong communication, adaptability, and teamwork in a fast-paced retail banking environment, with an emphasis on accuracy and customer care.

Qualifications

• High School Diploma or GED.
• 6 months of customer service experience.
• Banking experience is a plus.

Responsibilities

• Foster partnerships delivering value for customers, prospects and colleagues.
• Initiate conversations to uncover sales or referral opportunities.
• Address customer needs promptly and seek coaching to improve performance.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in Dickinson, ND to support branch transactions and customer inquiries. You will educate customers about bank capabilities and refer sales opportunities to the right bank partner, helping to grow the branch’s client base and satisfaction.

The role emphasizes strong communication, adaptability, and teamwork in a fast-paced retail banking environment, with an emphasis on accuracy and customer care.