Banking Ops Project Lead - Lending Process Improvement

Bank of America; Charlotte (NC); On-site; USD 80,000 - 105,000; Full time

Job summary

Bank of America is seeking a Project Manager to lead medium to large initiatives within a Line of Business. The role emphasizes collaboration with senior management, developing measurement criteria, and creating detailed project plans including cost and resource estimates.

Responsibilities include analyzing processes, coordinating tasks, managing stakeholder communications, and mitigating risks to drive successful implementations. Strong Excel skills and lending experience are required.

Qualifications

• Two+ years of Project Management experience on medium to large projects.
• One year minimum of commercial lending experience.
• Proficient in Microsoft Excel.

Responsibilities

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalates issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Skills

Active Listening

Attention to Detail

Collaboration

Critical Thinking

Written Communications

Decision Making

Influence

Oral Communications

Prioritization

Problem Solving

Adaptability

Customer and Client Focus

Data Management

Emotional Intelligence

Risk Management

Tools

Microsoft Excel

JIRA

Job description

Bank of America is seeking a Project Manager to lead medium to large initiatives within a Line of Business. The role emphasizes collaboration with senior management, developing measurement criteria, and creating detailed project plans including cost and resource estimates.

Responsibilities include analyzing processes, coordinating tasks, managing stakeholder communications, and mitigating risks to drive successful implementations. Strong Excel skills and lending experience are required.