Operations Project Consultant

Bank of America; Plano (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Bank of America in Plano, TX is seeking a Project Manager to lead medium to large initiatives within a Line of Business. You will partner with stakeholders, manage scope, schedule, and resources, and drive measurable improvements.

The role requires at least two years of project management experience on medium to large projects and a minimum of one year in commercial lending. Proficiency with JIRA is a plus, and strong communication and problem-solving skills are essential.

Qualifications

• Two+ years of project management on medium to large projects.
• One year minimum of commercial lending experience.
• JIRA knowledge is preferred.

Responsibilities

• Analyzes current state processes and workflows to identify improvement opportunities and build a business case.
• Coordinates with the business to track tasks, deliverables, and progress against success measures.
• Supports partnerships with operations to guide project impact and internal teams.
• Maintains relationships with client stakeholders and communicates updates.

Skills

Active Listening

Attention to Detail

Collaboration

Critical Thinking

Written Communications

Decision Making

Influence

Oral Communications

Prioritization

Problem Solving

Adaptability

Customer and Client Focus

Data Management

Emotional Intelligence

Risk Management

Tools

JIRA

Job description

About the Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.

Responsibilities

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and elevate issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Minimum Requirements

• Two + years of Project Management- medium to large projects
• One year minimum of commercial lending experience

Desired Skill

• JIRA knowledge

Skills

• Active Listening
• Attention to Detail
• Collaboration
• Critical Thinking
• Written Communications
• Decision Making
• Influence
• Oral Communications
• Prioritization
• Problem Solving
• Adaptability
• Customer and Client Focus
• Data Management
• Emotional Intelligence
• Risk Management

Shift

1st shift (United States of America)

Hours Per Week

40

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Company Information

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency https://careers.bankofamerica.com/en-us/pay-transparency