Banking Operations Process Improvement Analyst

Stockman Bank Of Montana; Miles City (MT); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Stockman Bank Of Montana is seeking an Operations Process Analyst in Miles City, MT. This role improves how work gets done across the bank by understanding processes, defining requirements, and guiding practical improvements with a focus on controls and efficiency.

You’ll work with Operations, Technology, Compliance, and other teams to implement changes, test solutions, and train staff for successful adoption. A strong analytical mindset and ability to balance risk and service are essential.

Qualifications

• Requires 3+ years of experience in banking operations, business analysis, process improvement or related field.
• Ability to understand both broad business needs and detailed workflows.
• Strong problem-solving, communication, organization, and facilitation skills.
• Experience collaborating across departments and levels within an organization.

Responsabilités

• Meet with employees and leaders to understand current work and delays.
• Document processes, requirements, decisions, and controls clearly.
• Help simplify and standardize processes before applying technology or automation.
• Recommend improvements balancing efficiency, customer service, risk, and regulatory needs.
• Coordinate with Technology and BA teams to translate needs into solutions.
• Support testing, training, and implementation for changes.
• Track results and gather feedback for ongoing improvements.
• Maintain up-to-date process maps and documentation.

Connaissances

Problem-solving

Communication

Organization

Facilitation

Formation

Associate's or Bachelor's degree in business/operations/technology/finance

Outils

Microsoft 365

Nintex Process Manager

Power Platform

Description du poste

Stockman Bank Of Montana is seeking an Operations Process Analyst in Miles City, MT. This role improves how work gets done across the bank by understanding processes, defining requirements, and guiding practical improvements with a focus on controls and efficiency.

You’ll work with Operations, Technology, Compliance, and other teams to implement changes, test solutions, and train staff for successful adoption. A strong analytical mindset and ability to balance risk and service are essential.