Banking Operations Associate III: Precision & Compliance

Mary Kraft HR; Wilmington (DE); On-site; USD 52,000 - 68,000; Full time

Job summary

Mary Kraft HR seeks a Banking Services Operations Associate to support complex banking operations in Wilmington, DE. You will research transactions, review documents, and resolve issues across multiple lines, collaborating with internal teams and vendors.

The role emphasizes regulatory compliance, accurate record keeping, and continuous process improvements to ensure operational quality and risk management. Strong attention to detail is essential.

Qualifications

• High school diploma or equivalent.
• 2+ years in banking, financial services, or operations.
• Strong attention to detail with accuracy.
• Analytical and problem-solving abilities.
• Experience reviewing banking or legal documentation.
• Ability to manage multiple systems and priorities.

Responsibilities

• Research, investigate, and resolve transaction exceptions and operational issues.
• Support multiple banking systems, products and lines.
• Collaborate with internal partners and external vendors to resolve issues.
• Ensure compliance with laws, regulations, and policies.
• Maintain accurate documentation for audits and compliance.
• Escalate issues and assist with timely resolutions.
• Contribute to process improvements for efficiency and accuracy.
• Perform additional duties as assigned.

Skills

Attention to detail

Analytical skills

Problem solving

Regulatory knowledge

Documentation review

Financial services experience

Education

High school diploma

Associate's degree

Job description

Mary Kraft HR seeks a Banking Services Operations Associate to support complex banking operations in Wilmington, DE. You will research transactions, review documents, and resolve issues across multiple lines, collaborating with internal teams and vendors.

The role emphasizes regulatory compliance, accurate record keeping, and continuous process improvements to ensure operational quality and risk management. Strong attention to detail is essential.