Banking & Member Services Associate

Sierra Central Credit Union; Placerville (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Vacation accruals

11 paid holidays

Travel expense reimbursement

Job summary

Sierra Central Credit Union in California is seeking a Financial Services Associate I-IV to deliver friendly member service, process transactions accurately, and promote credit union products and services across branches.

The role requires effective communication, a willingness to cross-sell, and adherence to procedures; traveling to other branches as needed. Competitive hourly wage with a comprehensive benefits package and annual merit increases.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience preferred.
• Comfortable doing sales and cold-calling.
• Strong communication and interpersonal skills are essential.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and accuracy in handling transactions.
• Knowledge of banking products and services is a plus.
• Must pass background check.

Responsibilities

• Greeting customers and assisting them with their banking needs
• Processing deposits, withdrawals, and other transactions accurately and efficiently
• Balancing cash drawers and reconciling discrepancies
• Cross-selling bank products and services to customers
• Inputting new account/loan applicant requests
• Assisting customers with account inquiries and problem resolution in a professional manner
• Adhering to bank procedures and security protocols to ensure the safety of customer transactions
• Willing to travel and work at other branches as business needs dictate, sometimes on short notice.

Skills

Strong communication

Interpersonal skills

Sales experience

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Sierra Central Credit Union in California is seeking a Financial Services Associate I-IV to deliver friendly member service, process transactions accurately, and promote credit union products and services across branches.

The role requires effective communication, a willingness to cross-sell, and adherence to procedures; traveling to other branches as needed. Competitive hourly wage with a comprehensive benefits package and annual merit increases.