Banking IT Systems Analyst — KTLO & Change Mgmt

Beacon Bank; Boston (MA); On-site; USD 52,000 - 90,000; Full time

Job summary

Beacon Bank IT Systems Analyst role within the Technology Division focuses on maintaining system availability, supporting end users, and coordinating with vendors on outages and KTLO activities. You will document processes, test changes, and ensure regulatory compliance.

Ideal candidates have 1–3 years in Banking Technology, an Associate’s degree or equivalent, and strong analytical and communication skills suitable for a regulated banking environment across multiple locations.

Qualifications

• Associate’s degree or comparable work experience in IT or business systems.
• 1-3 years’ experience in Banking Technology and Core platforms.
• Strong written and verbal communication, ability to explain technical concepts to non-technical audiences.

Responsibilities

• Serve as the administrator for applications, executing system changes per change management procedures.
• Create detailed documentation and IT procedures for applications.
• Support risk mitigation through control testing and vendor collaboration.
• Address system interruptions with users, vendors, and IT partners to identify root causes.

Skills

Analytical thinking

Problem solving

Interpersonal skills

Communication skills

Attention to detail

Teamwork

Education

Associate’s Degree in Computer Science or Business

Job description

Beacon Bank IT Systems Analyst role within the Technology Division focuses on maintaining system availability, supporting end users, and coordinating with vendors on outages and KTLO activities. You will document processes, test changes, and ensure regulatory compliance.

Ideal candidates have 1–3 years in Banking Technology, an Associate’s degree or equivalent, and strong analytical and communication skills suitable for a regulated banking environment across multiple locations.