Banking Experience & Solutions Advisor

JPMorgan Chase & Co.; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with everyday banking needs, and support account openings with accuracy and care.

You will educate clients on Chase Mobile App, Chase.com, and ATM usage, while partnering with other team members to meet financial goals and ensure compliant service. The role emphasizes empathy, active listening, and a commitment to outstanding service.

Qualifications

• Experience delivering attentive, welcoming client service.
• Ability to build trusted client relationships.
• Strong communication and listening skills.
• Team-oriented with collaborative mindset.
• Proficiency with digital banking tools is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them to services.
• Assist with account servicing, maintenance, and new account openings.
• Educate clients on digital channels like Chase Mobile App and Chase.com.
• Listen actively to client needs and provide product knowledge and solutions.
• Support branch operations and adherence to bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Tech literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with everyday banking needs, and support account openings with accuracy and care.

You will educate clients on Chase Mobile App, Chase.com, and ATM usage, while partnering with other team members to meet financial goals and ensure compliant service. The role emphasizes empathy, active listening, and a commitment to outstanding service.