Banking Customer Success & Loans Specialist

City National Bank; Staunton (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

City National Bank is seeking a Customer Service Representative in Staunton, VA to provide outstanding service, handle daily banking tasks, and support loan and account needs. You will assist customers, promote bank products, and help maintain accurate cash handling in a fast-paced branch.

You should have strong sales and service skills, proficient computer use, and the ability to work well in a team while maintaining a professional appearance and demeanor.

Qualifications

• Demonstrated sales and service skills.
• Ability to multi-task, organize, and prioritize to ensure excellent customer service.
• Personal computer proficiency.

Responsibilities

• Provide excellent customer service and resolve routine to complex problems for customers.
• Promote and sell bank products and services to customers using conversation models.
• Process routine banking transactions and service requests accurately and promptly.

Skills

Customer service

Sales skills

Cash handling

Multi-tasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Banking software

Job description

City National Bank is seeking a Customer Service Representative in Staunton, VA to provide outstanding service, handle daily banking tasks, and support loan and account needs. You will assist customers, promote bank products, and help maintain accurate cash handling in a fast-paced branch.

You should have strong sales and service skills, proficient computer use, and the ability to work well in a team while maintaining a professional appearance and demeanor.