Banking Customer Service & Teller

Stockman-Bank-of-Montan; Whitefish (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Stockman-Bank-of-Montan in Whitefish, Montana seeks a Customer Service Representative/Teller to handle daily customer transactions and promote bank products. This front-line role requires strong product knowledge, exceptional service, and the ability to identify customer needs and refer them to appropriate services. Familiarity with banking regulations and a high school diploma are preferred; 1–2 years in banking is a plus.

Qualifications

• High School diploma or equivalency required.
• Strong interpersonal/team skills and ability to develop effective working relationships.
• Commitment to providing exceptional customer service.
• 1–2 years in banking or customer service preferred.

Responsibilities

• Process customer transactions and sell bank products.
• Protect bank assets and ensure accuracy in transactional duties.
• Assist with new accounts and servicing requests.
• Cross-sell other bank services and relay customer comments to supervisors.
• Represent the bank in community activities.

Skills

Interpersonal skills

Customer service

Communication

Relationship building

Education

High School diploma or equivalency

Job description

Stockman-Bank-of-Montan in Whitefish, Montana seeks a Customer Service Representative/Teller to handle daily customer transactions and promote bank products. This front-line role requires strong product knowledge, exceptional service, and the ability to identify customer needs and refer them to appropriate services. Familiarity with banking regulations and a high school diploma are preferred; 1–2 years in banking is a plus.