Bank Teller & Customer Experience Specialist

Stockman-Bank-of-Montan; Kalispell (MT); On-site; USD 38,000 - 46,000; Full time

Job summary

Stockman-Bank-of-Montan in Kalispell, MT seeks a Customer Service Representative/Teller. This Regular Full-Time role handles customer transactions and promotes bank products while protecting assets; you are the front line for New Accounts and general customer service.

The ideal candidate has a high school diploma or equivalency, strong interpersonal and teamwork skills, and a commitment to providing exceptional service.

Qualifications

• High School diploma or equivalency.
• Good interpersonal/team skills with ability to develop effective working relationships.
• Strong commitment to providing exceptional customer service.
• Preferred: Previous bank operations knowledge.
• 1-2 years previous financial institution/customer service experience.

Responsibilities

• Responsible for extensive customer contact that includes processing customer transactions and sales of additional Bank products while maintaining protection of Bank assets.
• Front line with regard to New Accounts and Customer Service.
• Cross-sell other Bank services and relay customer comments to the Teller Supervisor while preparing and ensuring completion of paperwork relating to multiple customer sales and service.
• Follow banking regulations and procedures while maintaining protection of Bank assets.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Education

High School diploma or equivalency

Job description

Stockman-Bank-of-Montan in Kalispell, MT seeks a Customer Service Representative/Teller. This Regular Full-Time role handles customer transactions and promotes bank products while protecting assets; you are the front line for New Accounts and general customer service.

The ideal candidate has a high school diploma or equivalency, strong interpersonal and teamwork skills, and a commitment to providing exceptional service.