Banking Customer Service & Transactions Specialist II

Kennebunk Savings Bank; York (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Kennebunk Savings Bank is seeking a detail-oriented customer service/ Teller professional to handle daily transactions and assist customers with their banking needs. You will operate with accuracy, maintain confidentiality, and use a variety of systems to support service excellence.

The role emphasizes accurate cash handling, product knowledge, teamwork, and a commitment to community-focused banking. High school diploma or GED is required.

Qualifications

• Displays high level of discretion and confidentiality.
• Strong written and verbal communication skills.
• Excellent organization and multi-tasking abilities.
• Accurate with diligent attention to detail and problem solving.
• Ability to analyze information and adapt to changing requirements.
• Basic knowledge of banking regulations is helpful.

Responsibilities

• Process a variety of transactions accurately and efficiently, including deposits, withdrawals, and check handling.
• Provide positive customer experiences and resolve questions or issues.
• Maintain product knowledge and refer customers to appropriate services as needed.
• Support daily cash handling and vault activities as required.
• Uphold company policies and comply with banking regulations and audits.

Skills

Confidentiality

Written and verbal communication

Organization

Multitasking

Attention to detail

Analytical skills

Banking regulations

Adaptability

Education

High school or GED

Tools

Microsoft Office

Job description

Kennebunk Savings Bank is seeking a detail-oriented customer service/ Teller professional to handle daily transactions and assist customers with their banking needs. You will operate with accuracy, maintain confidentiality, and use a variety of systems to support service excellence.

The role emphasizes accurate cash handling, product knowledge, teamwork, and a commitment to community-focused banking. High school diploma or GED is required.