Banking Customer Service Trainee

Farmers & Merchants Bank NE; Palmyra (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Daytime work schedule

Friendly work environment

Job summary

Farmers & Merchants Bank in Nebraska seeks a Customer Service Representative Trainee to support branch operations, handling deposits, loan payments, checks, and cash drawer transactions while assisting customers with account services and maintaining confidentiality.

You will answer inquiries in person or via phone/email, cross-sell bank products, follow procedures, and contribute to a friendly, compliant, team-driven environment with a daytime schedule.

Qualifications

• Customer service skills to assist bank customers with deposits, payments, and account queries.
• Ability to describe products and services and identify customer needs.
• Attention to confidentiality and accuracy in handling transactions.

Responsibilities

• Provide account services by handling deposits, loan payments, and cash transactions.
• Answer questions in person or via phone/email and refer to other services as needed.
• Cross sell bank products and promote promotions to meet customer needs.

Skills

Customer service

Cash handling

Cross selling

Communication

Job description

Farmers & Merchants Bank in Nebraska seeks a Customer Service Representative Trainee to support branch operations, handling deposits, loan payments, checks, and cash drawer transactions while assisting customers with account services and maintaining confidentiality.

You will answer inquiries in person or via phone/email, cross-sell bank products, follow procedures, and contribute to a friendly, compliant, team-driven environment with a daytime schedule.