Banking CSR Trainee – Customer Service & Ops

Farmers & Merchants Bank NE; Milford (NE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Friendly work environment

Job summary

A community bank in Nebraska is seeking a CSR Trainee to provide excellent customer service and transaction processing. Responsibilities include handling deposits, answering inquiries, and cross-selling bank services. This full-time internship offers competitive wages and benefits in a friendly work environment. Ideal candidates should possess strong communication skills and a commitment to maintaining confidentiality. Join a team where you can grow and contribute to the customer experience.

Qualifications

• Ability to serve customers and meet their needs effectively.
• Strong communication skills for answering questions in person and over the phone.
• Ability to handle cash accurately and manage transactions.

Responsibilities

• Provide account services to customers by processing transactions.
• Respond to customer inquiries and refer to additional bank services.
• Cross sell bank products based on customer needs.
• Follow bank operations and procedures for security compliance.
• Maintain confidentiality of customer information.

Skills

Customer service

Cash handling

Communication

Cross-selling

Confidentiality

Job description

A community bank in Nebraska is seeking a CSR Trainee to provide excellent customer service and transaction processing. Responsibilities include handling deposits, answering inquiries, and cross-selling bank services. This full-time internship offers competitive wages and benefits in a friendly work environment. Ideal candidates should possess strong communication skills and a commitment to maintaining confidentiality. Join a team where you can grow and contribute to the customer experience.