Banking Customer Service Trainee: Grow Your Skills

Farmers-; Palmyra (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Daytime work schedule

Friendly work environment

Job summary

Farmers & Merchants Bank in Nebraska seeks a Customer Service Representative Trainee to provide account services, process deposits and payments, and assist customers with banking needs in a friendly, hometown setting.

You will answer inquiries in person, by phone, mail, or email; cross-sell products; follow procedures including security and confidentiality; and support team efforts to deliver reliable service and a positive customer experience.

Qualifications

• Provide account services to customers by receiving deposits and payments and handling various bank transactions.
• Answer questions in person, by telephone, mail, and/or e-mail and refer customers to other bank services.

Responsibilities

• Cross-sell bank products by informing customers of services and promotions.
• Follow bank procedures and security policies, including data input and account set-up.
• Maintain confidentiality and provide a friendly, welcoming customer experience.

Skills

Customer service

Cash handling

Cross-selling

Communication

Job description

Farmers & Merchants Bank in Nebraska seeks a Customer Service Representative Trainee to provide account services, process deposits and payments, and assist customers with banking needs in a friendly, hometown setting.

You will answer inquiries in person, by phone, mail, or email; cross-sell products; follow procedures including security and confidentiality; and support team efforts to deliver reliable service and a positive customer experience.