Banking Customer Service & Teller — Growth & Benefits

Security First Bank; Callaway (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off & holidays

Employee assistance program (EAP)

Life & disability insurance

Career development & growth

Job summary

Security First Bank in Callaway, NE seeks a Customer Service Representative to support daily banking needs, including transactions and new accounts, while upholding confidentiality and accuracy.

The role requires strong customer service and communication skills, with a focus on accuracy in a fast-paced environment. Eligible employees receive a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or GED required.
• Cash-handling, banking, or customer service experience preferred.
• Strong customer service, communication, and relationship-building skills.
• Basic accounting knowledge and proficiency with computer applications.
• Ability to maintain confidentiality, manage multiple tasks, and work accurately in a fast-paced environment.

Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform account maintenance, and maintain accurate customer records.
• Provide exceptional customer service by assisting with inquiries, problem resolution, and online banking support.
• Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
• Promote bank products and services, maintain compliance, and support branch operations as needed.

Skills

Cash handling

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Tools

Banking software

Microsoft Office

Job description

Security First Bank in Callaway, NE seeks a Customer Service Representative to support daily banking needs, including transactions and new accounts, while upholding confidentiality and accuracy.

The role requires strong customer service and communication skills, with a focus on accuracy in a fast-paced environment. Eligible employees receive a comprehensive benefits package and opportunities for growth.