Bank Teller & Customer Service Specialist

Firstsavingsbanks; Omaha (NE); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Vacation, Sick, and Holiday time

And more!

Job summary

Firstsavingsbanks in Omaha, NE is seeking a Bank Teller/Customer Service Representative to join our in-person team. You will handle routine transactions, assist customers with banking needs, and promote the bank’s products and services.

The role requires a high school diploma, strong communication skills, and a focus on accuracy. We offer health and vision insurance, paid vacation and holidays, and a supportive community banking environment.

Qualifications

• High School diploma or greater required.
• Experience handling cash transactions and working with systems
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills

Responsibilities

• Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
• Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
• Make sales referrals, suggest alternate channels and cross-sell products and services
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve customers’ issues and provide relevant information
• Performs other duties as assigned.

Job description

Firstsavingsbanks in Omaha, NE is seeking a Bank Teller/Customer Service Representative to join our in-person team. You will handle routine transactions, assist customers with banking needs, and promote the bank’s products and services.

The role requires a high school diploma, strong communication skills, and a focus on accuracy. We offer health and vision insurance, paid vacation and holidays, and a supportive community banking environment.