Banking Customer Service Specialist — Local Impact

Frandsen Financial Corporation; Virginia (MN); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Profit sharing

Ancillary benefits

Job summary

Frandsen Bank & Trust in Virginia, MN is seeking a full-time Customer Service Representative (CSR) to deliver high-quality customer support in a team setting. The role emphasizes professional communication, attention to detail, and reliable performance during routine transactions.

Responsibilities include processing transactions, accurate cash handling, balancing, and introducing customers to banking partners to strengthen relationships while contributing to a secure, efficient service

Qualifications

• High school diploma or equivalent required; cash handling experience preferred.
• Strong verbal and written communication skills are essential.
• Proficiency with computers and basic software helpful for daily tasks.

Responsibilities

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

Skills

Cash handling

Customer service

Communication

Computers

Education

High school diploma or equivalent

Job description

Frandsen Bank & Trust in Virginia, MN is seeking a full-time Customer Service Representative (CSR) to deliver high-quality customer support in a team setting. The role emphasizes professional communication, attention to detail, and reliable performance during routine transactions.

Responsibilities include processing transactions, accurate cash handling, balancing, and introducing customers to banking partners to strengthen relationships while contributing to a secure, efficient service