Banking Customer Service Specialist — Growth & Benefits

WaFd Bank; Yuma (AZ); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Parental Leave

Stock options

Long-term disability

Tuition Reimbursement

Employee assistance programs

Job summary

WaFd Bank in Yuma, AZ is hiring a Customer Service Representative (CSR) to provide friendly, accurate banking transactions and a positive first impression for every client. We offer Monday through Friday work hours with weekends off and a comprehensive benefits package.

WaFd Bank emphasizes integrity, teamwork, and service, with opportunities for internal growth and development. The CSR will use multiple computer systems, ensure accuracy, and comply with regulations such as the Bank Secrecy Act

Qualifications

• High school diploma or approved equivalent.
• Basic math, 10-key and keyboarding skills.
• Proficient in Microsoft Office tools (Excel, Word, Teams, Outlook).
• Well-developed smartphone and digital channel skills.
• Organized with excellent communication and a personable attitude.

Responsibilities

• Provide a positive first impression with friendly and courteous service while performing accurate banking transactions.
• Adhere to bank policies and procedures designed to comply with Federal regulations.

Skills

Communication

Customer service

Attention to detail

Tech literacy

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank in Yuma, AZ is hiring a Customer Service Representative (CSR) to provide friendly, accurate banking transactions and a positive first impression for every client. We offer Monday through Friday work hours with weekends off and a comprehensive benefits package.

WaFd Bank emphasizes integrity, teamwork, and service, with opportunities for internal growth and development. The CSR will use multiple computer systems, ensure accuracy, and comply with regulations such as the Bank Secrecy Act