Banking Customer Service Specialist | Growth & Benefits

WaFd Bank; Murray (UT); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Stock options

Employee assistance programs

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) in Utah. You will provide a friendly first impression, handle banking transactions, and support clients with their financial needs. This role offers Monday–Friday hours and weekends off, with a comprehensive benefits package and opportunities for internal growth.

As a CSR you will join a team that values integrity, service, and community impact. Strong communication, attention to detail, and the ability to use multiple computer systems

Qualifications

• High school diploma or approved equivalent.
• Basic math, 10-key and keyboarding skills.
• Proficient in Microsoft Office tools (Excel, Word, Teams, Outlook).
• Well-developed smartphone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide friendly and courteous service while processing banking transactions.
• Support customers with inquiries and product information.
• Adhere to bank policies and regulatory requirements.

Skills

Excellent communication

Team player

Microsoft Office

Customer service experience

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Teams

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) in Utah. You will provide a friendly first impression, handle banking transactions, and support clients with their financial needs. This role offers Monday–Friday hours and weekends off, with a comprehensive benefits package and opportunities for internal growth.

As a CSR you will join a team that values integrity, service, and community impact. Strong communication, attention to detail, and the ability to use multiple computer systems