Banking Customer Service Specialist

Mechanics Bank-Ohio; Shelby (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Mechanics Bank-Ohio in Mansfield, OH seeks a Customer Service Representative to handle teller duties, process transactions, and assist customers with banking needs. The role emphasizes accuracy, courtesy, and adherence to bank policies in a fast-paced environment.

Responsibilities include cash handling, balancing, and selling money orders or cashier's checks while delivering friendly service to customers and supporting branch operations as needed.

Qualifications

• High school diploma or GED required; in-house CSR training provided.
• Previous CSR experience preferred and cash handling experience helpful.
• Proficient in Microsoft Office and bank-specific software.

Responsibilities

• Process banking transactions efficiently at the window and balance cash totals.
• Sell money orders, cashier's checks, and traveler's checks; accept stop payments.
• Follow security procedures and clearly communicate policies to customers.
• Provide outstanding customer service to internal and external customers.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

High School education or GED

Tools

Microsoft Office

Bank computer systems

Job description

Mechanics Bank-Ohio in Mansfield, OH seeks a Customer Service Representative to handle teller duties, process transactions, and assist customers with banking needs. The role emphasizes accuracy, courtesy, and adherence to bank policies in a fast-paced environment.

Responsibilities include cash handling, balancing, and selling money orders or cashier's checks while delivering friendly service to customers and supporting branch operations as needed.