Banking Customer Service & Sales Specialist

Investar Bank National As; St. George (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Investar Bank National As in Baton Rouge, LA, seeks a Customer Service Representative to support branch operations and deliver exceptional customer service.

You will handle account transactions, assist customers in selecting banking products, and strive to meet sales goals while maintaining compliance and accuracy. Strong communication, basic math, and a professional image are essential; prior CSR or sales experience is a plus.

Qualifications

• 2+ years of sales experience.
• Prior CSR experience is preferred.
• High School diploma or equivalent required.

Responsibilities

• Process daily account transactions and account maintenance.
• Assist customers in selecting accounts and services.
• Cross-sell bank products and refer customers to staff.
• Promote good customer relations and premier service.
• Balance cash items and complete delegated reports.
• Maintain knowledge of products and policies; ensure compliance.
• Support branch management in meeting objectives.

Skills

Sales experience

Basic math

Professional image

Reading and writing

Initiative

Teamwork

Education

High School diploma

Equivalent diploma

Job description

Investar Bank National As in Baton Rouge, LA, seeks a Customer Service Representative to support branch operations and deliver exceptional customer service.

You will handle account transactions, assist customers in selecting banking products, and strive to meet sales goals while maintaining compliance and accuracy. Strong communication, basic math, and a professional image are essential; prior CSR or sales experience is a plus.