Bank Teller & Customer Service Specialist

Investar Bank National As; Hammond (LA); On-site; USD 29,000 - 36,000; Full time

Job summary

Investar Bank National As is seeking a Full Time Clerical professional in Hammond, LA to perform routine branch and customer service duties. You will process deposits, cash checks, and assist with night depository duties while promoting bank products.

Responsibilities include verifying documents, balancing cash, supporting staff, and ensuring compliance with bank policies. Requires 1+ year banking experience and a high school diploma or GED.

Qualifications

• 1+ year banking experience with cash handling and customer service
• Understanding of teller, vault and branch operations
• Familiarity with banking compliance and policies
• Proficient in basic computer terminals and banking software
• Strong verbal and written communication skills
• Ability to work under pressure and meet deadlines

Responsibilities

• Receive deposits for retail and commercial accounts
• Cash checks and withdrawals; handle cash safely
• Verify documents and process transactions within limits
• Assist with night depository duties and vault balancing
• Promote bank products and refer customers to staff
• Identify new customers and conduct reference checks
• Balance cash drawer daily and reconcile accounts
• Answer calls and provide customer service
• Process official checks and stop payments
• Ensure compliance with laws and bank policies

Skills

Teller operations

Vault operations

Safe deposit

Branch operations

Leadership

Training staff

Customer service

Computer skills

Interpersonal communication

Education

High School Diploma or GED

Tools

Host computer system

Word processing

Spreadsheet

Account opening software

Job description

Investar Bank National As is seeking a Full Time Clerical professional in Hammond, LA to perform routine branch and customer service duties. You will process deposits, cash checks, and assist with night depository duties while promoting bank products.

Responsibilities include verifying documents, balancing cash, supporting staff, and ensuring compliance with bank policies. Requires 1+ year banking experience and a high school diploma or GED.