Banking Customer Service & Sales Leader

Investar Bank National As; Slaughter (LA); On-site; USD 45,000 - 75,000; Full time

Job summary

Investar Bank National As is seeking a Customer Service Manager to support daily branch operations in Slaughter, LA. The role emphasizes leadership, coaching, and delivering exceptional customer service while driving deposit and loan sales. You will work closely with the Branch Manager to meet branch goals.

The position requires prior supervisory experience, strong communication, and a solid understanding of retail banking products and procedures.

Qualifications

• High school diploma or GED required with 5+ years of related experience preferred.
• Supervisory experience preferred and ability to lead branch personnel.
• Knowledge of deposit accounts, loan processes, and banking products.

Responsibilities

• Assist and support the Branch Manager in daily branch operations.
• Provide leadership, training and supervision to staff in sales and customer service.
• Develop new deposit and loan business and promote sales culture.
• Attend to customer needs and ensure compliance with policies and regulations.
• Manage day-to-day branch activities and maintain orderly operations.

Skills

Customer service

Sales

Supervisory experience

Interpersonal skills

Communication skills

Organizational skills

Ability to learn tasks

Education

High School Diploma or GED

Tools

MS Office

Ten key adding machine

Job description

Investar Bank National As is seeking a Customer Service Manager to support daily branch operations in Slaughter, LA. The role emphasizes leadership, coaching, and delivering exceptional customer service while driving deposit and loan sales. You will work closely with the Branch Manager to meet branch goals.

The position requires prior supervisory experience, strong communication, and a solid understanding of retail banking products and procedures.