Retail Banker I: Personal Banking & Solutions

VisionBank; Iowa (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

VisionBank in Louisiana is seeking a customer-focused Retail Banking Associate to manage account openings, cross-sell products, and guide customers through banking options.

You will gather and verify personal information, process deposits, and support daily branch operations while upholding security and compliance. Strong communication and problem-solving skills are essential to deliver outstanding service and grow relationships with customers.

Qualifications

• Experience in retail banking or customer service.
• Ability to cross-sell bank products to meet customer needs.
• Strong attention to detail when collecting and verifying personal information.
• Knowledge of security procedures and privacy practices.

Responsibilities

• Open new accounts and cross-sell additional retail products and services.
• Interact with customers to determine needs and offer appropriate solutions.
• Process deposits, withdrawals, and account updates accurately and securely.
• Explain account options and banking products to customers.
• Maintain documentation for new accounts and ensure compliance.
• Assist with branch operations and support other team members.

Skills

Customer service

Cross-selling

Sales

Data entry

Security awareness

Communication

Problem solving

Teamwork

Job description

VisionBank in Louisiana is seeking a customer-focused Retail Banking Associate to manage account openings, cross-sell products, and guide customers through banking options.

You will gather and verify personal information, process deposits, and support daily branch operations while upholding security and compliance. Strong communication and problem-solving skills are essential to deliver outstanding service and grow relationships with customers.