Banking Customer Service Pro — Onsite in Gallup, NM

Parker Staffing, LLC.; Gallup (NM); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

Parker Staffing, LLC. is hiring a Banking Customer Service Representative in Gallup, NM. This onsite Direct Hire role requires prior banking experience and involves handling high volumes of calls, ensuring customer satisfaction, and maintaining accurate records.

Earn $18.00–$19.47 per hour with benefits included. Join a respected financial institution recognized for excellence and opportunities to advance within the company.

Qualifications

• Customer-centric mindset and problem-solving approach.
• Experience in retail, consumer service delivery, or client relations is preferred.
• Banking experience is a bonus.
• Able to navigate multiple screens and systems in a Microsoft Office environment.
• Consistent attendance and punctuality are essential.
• Excellent communication, including phone etiquette.
• Eager to learn new software and apply information quickly.
• Pass a soft credit pull and background check to access sensitive information.
• Tobacco-free workplace expectations.

Responsibilities

• Handle a high volume of inbound/outbound calls (75–100 per day).
• Provide genuine care and help to customers.
• Communicate questions and concerns clearly and professionally.
• Maintain accurate customer records by updating the database.
• Efficiently utilize a multi-screen computer setup.

Skills

Customer service

Communication skills

Tech savvy

Multitask across screens

Punctuality

Banking experience (bonus)

Tools

Microsoft Office

Job description

Parker Staffing, LLC. is hiring a Banking Customer Service Representative in Gallup, NM. This onsite Direct Hire role requires prior banking experience and involves handling high volumes of calls, ensuring customer satisfaction, and maintaining accurate records.

Earn $18.00–$19.47 per hour with benefits included. Join a respected financial institution recognized for excellence and opportunities to advance within the company.