Banking Customer Service Rep – Growth, PTO & 401k Match

CorTrust Bank; Melrose Addition (SD); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

Insurance options

Paid time off

Service awards

Community service opportunities

Employee Assistance Program

Stable work environment

Job summary

CorTrust Bank in Aberdeen, SD is seeking a Full-Time Customer Service Representative to support customers and front-line operations, including teller transactions and administrative duties. The ideal candidate demonstrates integrity, strong communication, and the ability to learn bank procedures quickly, while maintaining customer privacy and accuracy.

We offer competitive benefits including a 401k with employer match, Employee Stock Ownership Plan, insurance options, paid time off, and growth

Qualifications

• Integrity, diplomacy, and respect in all interactions.
• Knowledge of Federal banking regulations is a plus.
• Ability to adapt to policies, processes, and system changes.
• Willingness to complete required security and regulatory training.

Responsibilities

• Interact professionally with clients and adhere to phone etiquette policies.
• Respond to inquiries and direct calls to the appropriate bank area.
• Identify client needs, recommend products/services, and make referrals to partners.

Skills

Customer service

Communication

Cash handling

Problem solving

Job description

CorTrust Bank in Aberdeen, SD is seeking a Full-Time Customer Service Representative to support customers and front-line operations, including teller transactions and administrative duties. The ideal candidate demonstrates integrity, strong communication, and the ability to learn bank procedures quickly, while maintaining customer privacy and accuracy.

We offer competitive benefits including a 401k with employer match, Employee Stock Ownership Plan, insurance options, paid time off, and growth