Banking Customer Service Champion

First Option Bank; Paola (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

First Option Bank is seeking a customer service oriented teller to assist in the reception area, handle basic teller duties, and deliver service according to our customer pledge. You will greet customers, explain services, and assist with this bank's products to meet customer needs.

Responsibilities include new account openings, onboarding, internet banking setup, card creation, balance checks, and researching customer inquiries while maintaining account confidentiality in a team-focused

Qualifications

• Greets and directs customers in person and on the phone.
• Explains various services/products available and assists customers in selecting these services/products which best meet their needs.
• Maintains confidentiality of customer accounts.
• Routinely check internal bank email and other bank communications.

Responsibilities

• Opens various types of new accounts; verifies and processes changes to existing accounts.
• Scan supporting account documentation.
• Process customers check orders.
• Enter appropriate information into onboarding program and follow up communications with customers.

Job description

First Option Bank is seeking a customer service oriented teller to assist in the reception area, handle basic teller duties, and deliver service according to our customer pledge. You will greet customers, explain services, and assist with this bank's products to meet customer needs.

Responsibilities include new account openings, onboarding, internet banking setup, card creation, balance checks, and researching customer inquiries while maintaining account confidentiality in a team-focused