Banking Customer Service Associate – Growth & Weekdays

WaFd Bank; Grants Pass (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health spending

Job summary

WaFd Bank is hiring a Customer Service Representative to provide friendly, accurate banking service and handle daily transactions. You will be the first point of contact for customers in the branch, helping them with basic banking needs and resolving inquiries.

The role emphasizes integrity, teamwork, and serving clients with a positive attitude, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Education: high school diploma or approved equivalent.
• Experience: retail, consumer service delivery, or client relations.
• Skills: basic math, 10-key, keyboarding; proficient in MS Office; smartphone/digital channel savvy.

Responsibilities

• Handle banking transactions and provide a friendly, accurate customer experience.
• Serve as first impression in branch with courteous service.

Skills

High school diploma

10-key

Keyboarding

Excel

Word

Teams

Outlook

Strong communication

Customer service

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Smartphone apps

Job description

WaFd Bank is hiring a Customer Service Representative to provide friendly, accurate banking service and handle daily transactions. You will be the first point of contact for customers in the branch, helping them with basic banking needs and resolving inquiries.

The role emphasizes integrity, teamwork, and serving clients with a positive attitude, with opportunities for growth and a comprehensive benefits package.