Banking Customer Service Associate

Kennebunk Savings Bank; Wells (ME); On-site; USD 32,000 - 40,000; Full time

Job summary

Kennebunk Savings Bank in Wells, ME is seeking an entry-level Customer Service Associate to accurately process transactions and provide a high level of service. You will learn our products and policies to assist customers and support daily bank operations.

Ideal candidates are detail-oriented, with strong communication skills and a willingness to adapt in a fast-paced environment, while upholding our core values of trust, integrity, and community focus.

Qualifications

• High school diploma or GED required.
• Experience in a professional, service-focused environment preferred.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office.
• Detail-oriented with ability to multi-task.
• Ability to adapt to change.

Responsibilities

• Process a variety of customer transactions accurately and efficiently.
• Deliver high levels of customer service and resolve issues.
• Maintain knowledge of bank products and services to meet customer needs.
• Promote the Kennebunk Savings brand and support community-focused initiatives.
• Follow policies and procedures and support teamwork.

Skills

Trust & confidentiality

Written & verbal communication

Attention to detail

Organization & multi-tasking

Adapt to change

Banking regulations knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Kennebunk Savings Bank in Wells, ME is seeking an entry-level Customer Service Associate to accurately process transactions and provide a high level of service. You will learn our products and policies to assist customers and support daily bank operations.

Ideal candidates are detail-oriented, with strong communication skills and a willingness to adapt in a fast-paced environment, while upholding our core values of trust, integrity, and community focus.