Banking Customer Experience Specialist

American Bank & Trust; Moline (IL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

American Bank & Trust is seeking a friendly Teller to help customers with everyday banking, build relationships, and keep transactions accurate.

You will process deposits, withdrawals, check cashing, cash handling, balance your cash drawer, answer questions, and support branch teammates. Bi-lingual skills are a plus; a high school diploma is required, with 1+ years of customer service preferred.

Formación

• High school diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Cash handling and transactional experience preferred.
• Bi-lingual helpful.

Responsabilidades

• Welcome customers and provide exceptional service.
• Process deposits, withdrawals, check cashing, and other transactions accurately.
• Balance cash drawer and assist with vault balancing.
• Prepare cashier's checks and issue receipts.
• Answer branch phone calls and customer questions.
• Maintain confidentiality and follow security procedures.
• Occasionally assist at other branch locations.

Conocimientos

Customer service

Cash handling

Bi-lingual

Mathematics

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Banking systems

Descripción del empleo

American Bank & Trust is seeking a friendly Teller to help customers with everyday banking, build relationships, and keep transactions accurate.

You will process deposits, withdrawals, check cashing, cash handling, balance your cash drawer, answer questions, and support branch teammates. Bi-lingual skills are a plus; a high school diploma is required, with 1+ years of customer service preferred.