Banking Customer Experience Specialist

WaFd Bank; Bend (OR); On-site; USD 24,796 - 26,821; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health spending plan

Job summary

WaFd Bank in Bend, Oregon is seeking a Customer Service Representative (CSR) to provide excellent banking service and ensure a positive first impression for clients. The CSR role offers an opportunity for professional career development with Monday to Friday hours and weekends off.

The ideal candidate will possess a high school diploma and previous experience in customer service or retail. Benefits include health insurance, paid time off, and a 401(k) plan.

Qualifications

• High school diploma or equivalent.
• Basic math skills and proficient with keyboarding.
• Previous work in retail or consumer service delivery.

Responsibilities

• Provide friendly and courteous banking service.
• Perform efficient and accurate banking transactions.
• Build rapport with clients.

Skills

Customer service

Attention to detail

Integrity

Communication skills

Technical savviness

Education

High school diploma or approved equivalent

Tools

Microsoft Office (Excel, Word, Teams, Outlook)

Job description

WaFd Bank in Bend, Oregon is seeking a Customer Service Representative (CSR) to provide excellent banking service and ensure a positive first impression for clients. The CSR role offers an opportunity for professional career development with Monday to Friday hours and weekends off.

The ideal candidate will possess a high school diploma and previous experience in customer service or retail. Benefits include health insurance, paid time off, and a 401(k) plan.