Banking CSR: Kind, Growth‑Oriented Service

WaFd Bank; The Dalles (OR); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Shopping for plan options

Job summary

WaFd Bank in The Dalles, OR is hiring a Customer Service Representative to be the friendly face of the branch, performing accurate banking transactions and delivering courteous service to every client. You will engage customers, build rapport, and help strengthen the community's financial health.

The role emphasizes integrity, teamwork, and adherence to federal regulations while using several computer systems.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smartphone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide friendly and courteous banking transactions.
• Serve as the first impression in the branch and build rapport with clients.
• Adhere to bank policies and procedures and ensure accurate service.

Skills

Customer service

Communication

Attention to detail

Tech-savviness

Integrity

Adaptability

Education

High school diploma or approved equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank in The Dalles, OR is hiring a Customer Service Representative to be the friendly face of the branch, performing accurate banking transactions and delivering courteous service to every client. You will engage customers, build rapport, and help strengthen the community's financial health.

The role emphasizes integrity, teamwork, and adherence to federal regulations while using several computer systems.