Banking Customer Care Specialist

Fifth Third; Royal Oak (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Fifth Third Bank in Royal Oak, MI is hiring a CSR/Teller for full-time on-site work. You will provide friendly, accurate service, handle cash, and guide customers to suitable financial solutions while maintaining confidentiality.

You will refer questions to bankers and partners, uphold policies, and support daily office operations. Join a team that prioritizes integrity, accountability, and excellent customer experiences. Flexibility in scheduling is required to meet business needs.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and customer service preferred.
• Ability to interact confidently with the public and maintain confidentiality.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to bankers and business partners for consultative conversations.
• Handle consumer and business customer problems with professionalism.
• Perform daily office responsibilities and assist the platform team as needed.

Skills

Cash handling

Public interaction

Retail policies

Decision making

Customer service

Flexibility

Integrity

Teamwork

Education

High school diploma / GED

Job description

Fifth Third Bank in Royal Oak, MI is hiring a CSR/Teller for full-time on-site work. You will provide friendly, accurate service, handle cash, and guide customers to suitable financial solutions while maintaining confidentiality.

You will refer questions to bankers and partners, uphold policies, and support daily office operations. Join a team that prioritizes integrity, accountability, and excellent customer experiences. Flexibility in scheduling is required to meet business needs.