Banking Client Experience Specialist

Park-State-Bank; Hibbing (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

Park State Bank in Hibbing, Minnesota seeks a Client Service Specialist to serve as a trusted advisor to customers, handling account management, basic financial guidance, and product inquiries.

In this high-touch, customer-focused role you will support clients in person, by phone, and via email, ensuring accurate processing and a positive experience.

The ideal candidate has strong banking product knowledge, excellent communication skills, and a commitment to confidentiality and compliant service.

Qualifications

• High school diploma or equivalent required.
• 1-2 years in a customer-facing role (banking preferred).
• Strong interpersonal and written/verbal communication skills.
• Knowledge of banking products and regulatory compliance.

Responsibilities

• Provide exceptional client service and tailored banking solutions.
• Assist with account openings, updates, and inquiries.
• Cross-sell bank products and maintain accurate records.

Skills

Customer service

Communication

Banking knowledge

Teamwork

Education

High school diploma or equivalent

Tools

Retail software

POS terminals

Job description

Park State Bank in Hibbing, Minnesota seeks a Client Service Specialist to serve as a trusted advisor to customers, handling account management, basic financial guidance, and product inquiries.

In this high-touch, customer-focused role you will support clients in person, by phone, and via email, ensuring accurate processing and a positive experience.

The ideal candidate has strong banking product knowledge, excellent communication skills, and a commitment to confidentiality and compliant service.