Banking Client Advisor: Tech-Savvy & Relationship-Driven

JPMorganChase; Little Rock (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service in a retail branch, using digital tools to help clients meet their financial goals. You will build trusted relationships, educate customers about products, and collaborate with team members to ensure efficient branch operations.

The role emphasizes hospitality, compliance, and a commitment to diversity and inclusion.

Qualifications

• Put clients first and exceed their expectations in service delivery.
• Build trusted relationships with clients through thoughtful interactions.
• Engage clients with clear, polite communication and needs assessment.
• Learn products, services, and procedures quickly to assist customers.
• Client service experience or comparable experience is preferred.
• High school diploma or GED equivalent is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Exceed client expectations by servicing accounts, opening new accounts, and adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and collaborating with branch teammates.
• Perform branch operations, including cash devices and adherence to bank policies.

Skills

Client focus

Relationship building

Communication

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service in a retail branch, using digital tools to help clients meet their financial goals. You will build trusted relationships, educate customers about products, and collaborate with team members to ensure efficient branch operations.

The role emphasizes hospitality, compliance, and a commitment to diversity and inclusion.