Banking Client Advisor & Service Expert

Park State Bank; Duluth (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

Park State Bank in Duluth, MN is seeking a Client Service Specialist to act as a trusted advisor, helping customers with account management, product inquiries and basic financial guidance while delivering outstanding service. You will be the frontline representative shaping a welcoming, customer-focused banking experience.

Responsibilities include assisting with account openings and updates, deposits and withdrawals, cross-selling suitable products, and ensuring compliance and confidentiality in

Qualifications

• Strong customer service skills and a focus on client satisfaction.
• Excellent verbal and written communication abilities.
• Ability to multi-task and work effectively in a fast-paced retail banking environment.

Responsibilities

• High-Touch Client Service: provide exceptional, personalized service for each client.
• Client Consultation: understand financial needs and offer tailored solutions.
• Account Services: assist with openings, updates, and general inquiries.
• Product Knowledge: educate customers on bank products and services.
• Compliance and confidentiality: adhere to policies and protect client information.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Teamwork

Education

High school diploma

Tools

Retail software

POS terminals

Job description

Park State Bank in Duluth, MN is seeking a Client Service Specialist to act as a trusted advisor, helping customers with account management, product inquiries and basic financial guidance while delivering outstanding service. You will be the frontline representative shaping a welcoming, customer-focused banking experience.

Responsibilities include assisting with account openings and updates, deposits and withdrawals, cross-selling suitable products, and ensuring compliance and confidentiality in