Banking-Certified Customer Service Team Lead Trainee

GPM Investments; Highland Springs (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

GPM Investments, LLC is seeking a Banking Certified STeamLead Trainee (External Only) at 601 N. Airport Dr., Highland Springs, VA. This full-time role supports morning and evening shifts, delivering 100% customer satisfaction in fas mart stores.

Responsibilities include greeting customers, processing sales, managing cash, stocking, and assisting with training and store operations. Eligible applicants must meet state age requirements and pass screenings; English fluency is required.

Qualifications

• Age requirements vary by state: 18+ in most states, 21+ in others.
• Must pass pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Valid Driver's License and access to a car; liability insurance on such vehicle.

Responsibilities

• Greets customers in a friendly manner as they enter the store.
• Rings customer sales using an electronic cash register; handles money and refunds.
• Assist with shift change by counting money in cash drawer at start/end.
• Process money orders, card purchases, checks, and lottery transactions.
• Check identification for restricted sales; stock and rotate merchandise.
• Clean and sanitize equipment and areas; maintain store cleanliness.
• Monitor cash and security procedures during shift.
• Support training materials, evaluations, and feedback to management.

Skills

Customer service

Cash handling

English proficiency

Basic math

Lifting 50 lbs

Job description

GPM Investments, LLC is seeking a Banking Certified STeamLead Trainee (External Only) at 601 N. Airport Dr., Highland Springs, VA. This full-time role supports morning and evening shifts, delivering 100% customer satisfaction in fas mart stores.

Responsibilities include greeting customers, processing sales, managing cash, stocking, and assisting with training and store operations. Eligible applicants must meet state age requirements and pass screenings; English fluency is required.