Banking Certified STeamLead Trainee (External Only)

GPM Investments; Richmond (VA); On-site; USD 19,286 - 22,041; Full time

Job summary

GPM Investments, LLC in Richmond, VA is hiring a Sales Associate / Customer Service Team Leader to deliver 100% customer satisfaction. The role handles sales, cash handling, and storefront housekeeping across shifts from mornings to overnights.

Qualifications include legal age, ability to pass drug screen and background check, fluent English, basic math, and a valid driver’s license with vehicle access. Join a team focused on service, accuracy, and compliance.

Qualifications

• Must be 18+ (varies by state) or 21+ in some states.
• Able to pass pre-employment drug screen and background check.
• Read/write/speak English fluently.
• Basic math skills required for cash handling.
• Valid driver's license and access to a vehicle.
• Liability insurance on the vehicle used.

Responsibilities

• Greet customers and deliver fast, friendly service.
• Ring sales on cash register; handle money and refunds.
• Assist with shift changes and cash drawer accuracy.
• Process money orders, cards, checks, and lottery sales.
• Stock shelves, check in deliveries, and price merchandise.
• Maintain clean, sanitized work areas and equipment.

Skills

Age requirement

Drug screen

English proficiency

Basic math

Driver's license

Valid vehicle access

Insurance liability

Job description

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Position details

• Location: Address
• Location: US-VA-Richmond
• Brand: fas mart
• Min: USD $14.00/Hr.
• Max: USD $16.00/Hr.
• Position Type: Full-Time
• Shift: Morning, Afternoon, Evening, Overnight

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Qualifications

• 18 years of age or older for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO/ 21 years of age for all other states
• Prepared to pass a pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally
• Valid Driver's License
• Access to a car or other motorized vehicle.
• Liability insurance on such vehicle.

Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

GPM Investments, LLC maintains a drug-free workplace