Banking Center Supervisor & CSR Team Lead

1st Source Corporation; Goshen (IN); Presencial; USD 45.000 - 70.000; Jornada completa

Descripción de la vacante

1st Source Corporation in Goshen, IN, is seeking a Retail Management supervisor to lead the CSR team at the banking center. You will supervise staff, coordinate schedules, and guide training and development to deliver exceptional customer service.

The role includes ensuring compliance with bank policies, supporting sales goals, and maintaining security and accuracy in daily operations.

Formación

• Leads the CSR team in accordance with established security safeguards, bank policies and procedures and guidelines.
• "In the absence of the Banking Center Manager, is responsible for overseeing the banking center.",

Responsabilidades

• Supervise and schedule assigned staff, including interviewing, hiring, performance appraisals and terminations.
• Oversee operations such as safe deposit, cash machine, ATM balancing, vault and end of day work.
• Support and drive sales goals through the Banking Center team.

Conocimientos

Leadership

Supervision

Scheduling

Training

Customer Service

Cross-sell

Communication

Detail-Oriented

Teamwork

Educación

Some college

Descripción del empleo

1st Source Corporation in Goshen, IN, is seeking a Retail Management supervisor to lead the CSR team at the banking center. You will supervise staff, coordinate schedules, and guide training and development to deliver exceptional customer service.

The role includes ensuring compliance with bank policies, supporting sales goals, and maintaining security and accuracy in daily operations.