Banking Center Sales & Service Leader

One Southern Indiana; Floyds Knobs (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Republic Bank is seeking a Banking Center Supervisor to manage day-to-day operations and the client experience in the banking center. The role emphasizes driving a sales culture, ensuring efficient service, and holding the team to performance standards.

Applicants must have at least 2 years in banking and retail sales, plus prior supervisory experience. The position requires basic computer skills and may require NMLS registration. Travel between facilities and a flexible schedule may be involved.

Qualifications

• Minimum of 2 years of banking experience required.
• Minimum of 2 years of retail sales experience required.
• Previous supervisor experience required.
• Basic computer skills required.
• Proficiency in Microsoft Office products and internet applications.
• NMLS registration may be required*

Responsibilities

• Ensure that the daily banking center operations run smoothly, and the Republic Experience is delivered consistently.
• Sell, open, and maintain retail deposit and loan products to consumer and business clients by soliciting the existing client base and walk in clients, and by establishing referral networks.
• Efficiently operate in the consumer loan application system for applications that include unsecured loans, auto loans, and other consumer loans.
• Assist in the development and delivery of the banking center goals and business strategies.
• Direct staff career development through internal and external training programs.
• Manage daily and monthly reports, including depository overdrafts and appropriately resolve pertinent problems.
• Perform cash drawer audits throughout the year to ensure policies, procedures, and audit compliance among the banking center staff.
• Handle and resolve client escalated issues.
• Make decisions on check cashing, hold determinations according to authority limits; manage outages and fraud.
• Maintains all banking center audit, compliance, and document retention expectations among assigned banking centers.

Skills

Banking experience

Retail sales

Supervisor experience

Basic computer skills

Microsoft Office

NMLS registration (may be required)

Tools

Microsoft Office

Job description

Republic Bank is seeking a Banking Center Supervisor to manage day-to-day operations and the client experience in the banking center. The role emphasizes driving a sales culture, ensuring efficient service, and holding the team to performance standards.

Applicants must have at least 2 years in banking and retail sales, plus prior supervisory experience. The position requires basic computer skills and may require NMLS registration. Travel between facilities and a flexible schedule may be involved.