Banking Center Sales & Service Advisor (Float)

WesBanco, Inc.; Franklin (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Advisor 1 Float for Franklin, OH. The role is 100% in-office at our Franklin Banking Center and will float to Mason and Wilmington Pike - Centerville offices as needed.

The position emphasizes customer service, cash handling, and promoting banking products while supporting branch operations. The incumbent will open accounts, process transactions, initiate outbound calls for onboarding, and aim to meet sales and referral goals while maintaining

Qualifications

• Customer service experience and ability to upsell/referral of bank products.
• Strong communication and interpersonal skills.
• Professional demeanor and problem-solving abilities.

Responsibilities

• Open new deposit accounts and process transactions.
• Identify referral opportunities and promote bank products.
• Build relationships with customers and partner with internal teams.
• Handle daily banking center operations and cash handling procedures.
• Achieve production and referral goals through outreach and consultations.
• Maintain security and compliance with bank policies and procedures.
• Participate in staff meetings and support smooth branch operations.

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Advisor 1 Float for Franklin, OH. The role is 100% in-office at our Franklin Banking Center and will float to Mason and Wilmington Pike - Centerville offices as needed.

The position emphasizes customer service, cash handling, and promoting banking products while supporting branch operations. The incumbent will open accounts, process transactions, initiate outbound calls for onboarding, and aim to meet sales and referral goals while maintaining