Banking Center Manager — Growth & Service Leader

Northwest Bank; Cranberry Township (Butler County); On-site; USD 55,000 - 75,000; Full time

Job summary

Northwest Bank is seeking a Financial Center Manager in Cranberry Township to oversee daily operations and drive growth through exceptional customer service and strong sales leadership. You will coach staff, ensure compliance, and promote Northwest Bank’s customer-centric culture across all activities.

The role emphasizes leadership, risk management, employee development, and community engagement, with a focus on sales performance and operational excellence at the financial center.

Qualifications

• Experience in banking and/or retail leadership.
• 2-3 years sales leadership experience.
• 2-3 years management experience.

Responsibilities

• Oversee daily operations of the financial center and ensure exceptional customer service.
• Lead strategies to meet or exceed sales targets for banking products and services.
• Coach staff to achieve individual and team sales objectives and provide development opportunities.
• Monitor compliance with regulatory requirements and internal policies to maintain operational soundness.
• Represent Northwest Bank culture by promoting a customer-centric experience in every interaction.
• Ensure effective risk management and protect customer information across all activities.

Skills

Leadership

Sales leadership

People management

Communication

Decision making

Problem solving

Regulatory compliance

Strategic planning

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Bank is seeking a Financial Center Manager in Cranberry Township to oversee daily operations and drive growth through exceptional customer service and strong sales leadership. You will coach staff, ensure compliance, and promote Northwest Bank’s customer-centric culture across all activities.

The role emphasizes leadership, risk management, employee development, and community engagement, with a focus on sales performance and operational excellence at the financial center.