Financial Center Leader: Grow Sales, Elevate Service

Northwest Bank; State College (Centre County); On-site; USD 65,000 - 90,000; Full time

Job summary

Northwest Bank in State College, PA seeks a Financial Center Manager to oversee daily operations, ensure excellent customer service, and drive sales growth. You will lead a team, manage cash handling and compliance, and coach staff to meet goals. The role emphasizes community engagement and adherence to bank policies.

The position requires a high school diploma and 2–3 years of banking or retail sales leadership experience, with strong interpersonal and analytical skills.

Qualifications

• Ability to identify problems, gather information, and propose solutions.
• Ability to coach staff and monitor progress toward sales goals.
• Knowledge of banking operations, cash handling, and compliance requirements.

Responsibilities

• Oversee daily operations of the financial center and ensure exceptional customer service.
• Develop and execute strategies to meet or exceed sales targets for banking products.
• Lead, coach, and evaluate financial center staff; conduct regular performance reviews.
• Ensure operational soundness, risk management, and regulatory compliance.
• Represent Northwest Bank in the local community and promote CRA efforts.

Skills

Sales leadership

Customer service

Coaching

Regulatory compliance

Team leadership

Education

High School Diploma or equivalent

Job description

Northwest Bank in State College, PA seeks a Financial Center Manager to oversee daily operations, ensure excellent customer service, and drive sales growth. You will lead a team, manage cash handling and compliance, and coach staff to meet goals. The role emphasizes community engagement and adherence to bank policies.

The position requires a high school diploma and 2–3 years of banking or retail sales leadership experience, with strong interpersonal and analytical skills.