Banking Center Leader: Drive Sales & Service

Northwest Bank; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Job summary

Northwest Bank is seeking a Financial Center Manager to oversee daily operations and deliver outstanding customer service in a dynamic banking center. You will drive sales goals across loans, deposits, and investments, while coaching staff and ensuring compliance with policies and procedures.

The role emphasizes leadership, staff development, and maintaining a secure, customer-centric environment to foster growth and loyalty. Strong banking experience and a passion for coaching are essential.

Qualifications

• Proven ability to meet or exceed sales targets.
• Experience leading a banking or retail team.
• Strong management and coaching skills.
• Commitment to customer service and regulatory compliance.

Responsibilities

• Oversee daily financial center operations and customer service.
• Drive sales of banking products and services to meet targets.
• Develop and coach team members; monitor performance and provide feedback.
• Ensure regulatory compliance and risk management across center.
• Represent Northwest Bank culture and community involvement.

Skills

Sales leadership

Banking experience

Management

Customer service excellence

Coaching and mentoring

Education

High School Diploma or equivalent

Tools

Microsoft Office

Department software

Job description

Northwest Bank is seeking a Financial Center Manager to oversee daily operations and deliver outstanding customer service in a dynamic banking center. You will drive sales goals across loans, deposits, and investments, while coaching staff and ensuring compliance with policies and procedures.

The role emphasizes leadership, staff development, and maintaining a secure, customer-centric environment to foster growth and loyalty. Strong banking experience and a passion for coaching are essential.